Quality Management

We operate a comprehensive quality management system in accordance with ISO 9001:2008. The system is certified by the British Standards Institute under certification no FM 540078.

The scope of the Quality Management System applies to the design, manufacture and testing of Glass Reinforced Concrete (GRC) products to the British and European construction and civil engineering industries.

The system provides full traceability through our supply chain procurement, design, mould manufacture, product realization and testing.

Quality Policy

The company is committed to operating a comprehensive quality management system in accordance with the requirements of ISO 9001: 2008 and which involves all staff and employees. The quality management system will be regularly reviewed by both the board of directors, management and supervisory staff to ensure both its effectiveness and continued development.

The objectives of the company are:

To achieve good levels of customer satisfaction with minimum complaints measured through documented customer feedback and analysis of recorded complaints.

To ensure all manufactured products meet applicable national standards measured through a continued process of testing and review of retained records.

To ensure that all orders are in accordance with customer or design requirements measured through a documented record system.